At WIL, we are committed to meeting all of our clients’ learning and employment needs. Clients are treated with fairness, dignity and respect. We aim to provide each client with a quality experience to facilitate individual learning and employment goals. WIL is committed to excellence in serving all customers including persons with disabilities. Our regular office hours are Monday to Thursday (8:30am - 4:30pm) and Friday (8:30am to 4:00pm).
WIL's Customer Service Charter and Accessible Customer Service Plan outline how we meet these commitments to our clients and fulfill our legal and self-regulatory obligations.
Concerns, compliments or complaints about WIL's Customer Service should be directed to our Client Services Manager either in person, by telephone (519) 663-0774 or in writing via hand delivery, regular mail or Email to email@example.com .
WIL's Customer Service Charter: