About WIL


Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.

Who We Share This Information With

WIL does not share personal information with any third parties except as disclosed in this policy. WIL may provide personal information to WIL’s consultants, subcontractors and professional advisers (which shall be bound by privacy obligations) to assist WIL’s uses disclosed herein. With the express consent of a client, WIL may disclose personal information to other entities counseling and serving the client. Government agencies that fund or are connected with services WIL provides may oblige WIL to disclose certain information to them, or to use databases or other tools they provide.

How We Use This Information

This information is used for providing assessment, counseling and training services.

WIL may use aggregate or anonymous information which will not be linked to identified individuals for various other uses for itself and third parties.

Your Privacy

We are committed to:

  • protecting your personal information (including your phone calls and other communications) from misuse and loss;
  • requiring in-person registration to access programs and services;
  • providing you with access to your personal information that we have on record and taking reasonable steps to keep your details accurate and up-to-date; and
  • having our performance in relation to privacy audited annually.

Your Services

We are committed to:

  • excellence in service for all customers including persons with disabilities (click here to view our Accessible Customer Service Plan)

  • providing information about our programs and services in plain language to enable you to make an informed decision that best suits your learning and employment needs;

WIL collects information by various methods including information actively provided by its clients, and information arising from providing services to our clients. We may also collect information from other entities servicing the client, including other employment and training service providers and government income providers.

In 1997, the WIL Skill Centre Corporation was founded with the purchase and renovation of a former department store in downtown London. The Skill Centre’s business model incorporated not-for-profit tenants serving a diversity of employment and learning needs in our community, and a national retail tenant under one roof.